Kathleen

User Information

Started on uShip:	2/28/2007
Total Matches:
Shipments Posted:	16
Net Match Rate:	100%
Feedback Score:	10
Percent Positive:	92%
Total Positive:	13
Total Negative:	1
Excessive Cancellations:

Customer History

	Total	1 mo	6 mo	12 mo
Positive:	13	0	0	0
Neutral:	0	0	0	0
Negative:	1	0	0	0

Total Matches:	16	0	0	0
Cancellations:	0	0	0	0
Shipments Posted:	16	0	0	0
Net Match Rate:	100%	n/a	n/a	n/a

Feedback Received (14)

Feedback Left (15)

Rating:	Negative
Left by:	jmtowing
On:	9/29/2009
For:	2 loveseats 1 bench

Response from Kathleen H.:
I am NOT inflexible. Bill: “I can guarantee a pickup by the 11th.” HE rescheduled PU 3x's. PU on the 9th day. Processed my credit card for deposit (50%) and then ran it again, WITHOUT authorization, for balance even before pickup. Refund requests never granted. My items were abandoned in a Ryder truck for 9 days with a motorcycle in southern CA (96 temps). HE rescheduled delivery 6x’s, arrives the 14th day at 12:45AM EST. Furniture crammed,scuffed,dinged,dirty. Bill’s a liar!

Rating:	Positive
Left by:	Kaztransport
On:	7/21/2009
For:	8 dining chairs

Read Story

it was my pleasure to work for this customers a very nice family the communication was good, I was promptly paid, they even helped me to unload the chairs Thanks!
Response from Kathleen H.:
Fabulous, fabulous! Same day delivery. Exceptional customer service. Highly recommend :)

Rating:	Positive
Left by:	will55
On:	2/24/2009
For:	27" wall oven

Good lady to ship for, never a problem.
Response from Kathleen H.:
Will is downright wonderful! Prompt, meets expectations with both pickup and delivery. Such a nice person, I highly recommend!

Rating:	Positive
Left by:	Hill0114
On:	2/18/2009
For:	pair of side chairs

Kathleen hope ou enjoy your new chairs pleasure to work for you looking forward to next time thanks Jim
Response from Kathleen H.:
Jim is a professional and complete delight. Your shipment is excellent & qualified hands, believe me!

Rating:	Positive
Left for:	will55
On:	5/30/2010
For:	27" wall oven

Will is wonderful!! I have worked with him twice and he is punctual, friendly and professional!

Rating:	Positive
Left for:	will55
On:	10/3/2009
For:	2 furniture items for ...

Will and Karen are top notch! Great communication, quick, reliable and absolutely trustworthy. Thank you so very much!

Rating:	Negative
Left for:	jmtowing
On:	9/27/2009
For:	2 loveseats 1 bench

I am NOT inflexible w/dates. “I can guarantee a pickup by the 11th.” 3x’s to resked. PU, made on the 9th day. Processed my credit card for deposit (50%) and then ran it again, WITHOUT authorization, for balance before pickup. Refund requests never granted. My items were abandoned in a Ryder truck for 9 days with a motorcycle in southern CA (96 temps). Delivery resked. 6x’s, arrive the 14th day at 12:45AM EST. Furniture crammed, took 30 min. to unload. Bill’s a liar! DO NOT USE!
Response from jmtowing:
We were faced with an unfortunate situation where our team drivers had abandoned the truck in California. We flew another driver to recover the truck and continue the deliveries. During which time we kept in contact with each and every customer on the progress. For the most part all were understanding. This customer listed as flexible which in fact her schedule got even tighter from the day of pickup.

Rating:	Positive
Left for:	Kaztransport
On:	7/21/2009
For:	8 dining chairs

WONDERFUL! Booked on Friday, rec'd. Tues. Great communication, furniture VERY well taken care of (I'm a perfectionist). Highly endorse and without question will use again. Thank you Beck!!

Rating:	Positive
Left for:	Hill0114
On:	2/18/2009
For:	pair of side chairs

Exceptional! Jim's got it all: prompt, pleasant and terrific attention to detail. Without hesitation I will coordinate through him again. Thank you so much Jim! A+++
Response from Hill0114:
Katleen hope you enjoy your new chairs looking forward to working for you again thanks Jim

Active Shipments (0)

Past Shipments (16)

This user does not have any active shipments.