I needed an extremely fragile musical instrument shipped from Minnesota to Ohio. I was unaware of white glove service, but it helped me get my upright bass safely to my house with out a hitch, forklift, crate, pallet, loading dock, 18 wheeler, or a minute of lost sleep. Without uShip and their feedback system, I would have been unable to connect with and trust Steve Mulder, who delivered my bass personally at the same cost as building a custom crate and shipping with a large company, all without the worry and hassle. I would use uShip again without reservation because it connects you with the service providers and information you need to make an informed shipping decision.