I took over ownership for my sisters dog and my husband and I didn't realize how sick he got and upon trying to drive the 8 hours back from San Diego to our home in Northern California we had to leave him behind and try to find a transport service that would fit in our budget to get him up to us. Jill came to the rescue and helped us out. She is my personal ANGEL cause if she could not have helped us out with out situation, we would have lost the opportunity to have a great addition to our family. She got him up to us safely and in a timely fashion and believe it or not, the dog didn't get sick once. She was just a pleasure to work with and I hope that in the future we can call upon her to help us if we every PCS to a new base.