Richard kept us informed of where he was at all times.. He called when he said he would. Picked up and delivered in the time frame he said. Richard had ran into storms with our load and still kept us informed and delivered in the time frame he told us.. I would recommend him for loads to people I know and I will use him again if I should need him. Richard is a very honest and reliable man, hard to find these days. He took care of the problems that arose with our load and was straighforward with us. It was great to meet him when he arrived with our home.. Thanks again Richard and good luck