A top-heavy and cast iron piece of equipment needed to be moved from a narrow congested residential street and ground floor with limited access, and then delivered 3 states away. Shipper used smaller box truck given access limitations, and arranged for 4 men to handle loading. Machine had to remain upright and protected during transport. Pickup was on time, and shipper gave me a courtesy call just after the equipment was loaded safely. Insurance coverage was included in bid price, and bid price was quite reasonable and considerably lower than those from larger companies. Delivery was on time. Service was not rushed, and unloading was done safely for people and equipment. Polite and responsive service throughout.