I am so happy wih the shipping! I was shipping 1 pallet of books for my business. The site was easy and kept my updated on the bids. I chose Frank, who had the closest bid to my desired payment. I saved about 150.00 on shipping! Frank left the pallet dolly here and is coming back later for it so I could move the pallet on my property to unload. I couldn't be happier! I will definetly use this service in the future.