This was my first time shipping anything that required a freight company and it was the easiest thing ever. I had even stated that I would have the items waiting in my garage, but soon figured out that I was not strong enough to remove them from my basement. The drivers were helpful and did it all for me (I gave them a few extra $$ for their trouble though) On delivery, they were very friendly to my girlfriend (Who was waiting for the items 800 miles away) and they had kept her informed of the anticipated delivery time.