I was hesitant at first to try this website, especially when I couldn't find a number anywhere online to reach a person. But I did and was pleasantly surprised. We found a service provider in less than a day. He picked up the items in Louisiana and had them in California 3 days later. I will definitely use uShip again, in addition to telling friends and family about the service. My one grievance is I never could find a phone number for the website administration.