I needed to ship my motorcycle from Boston to Washington DC, and needed to do so quickly. I was a little weary of using the site and chose who I thought was the best fit. They arrived on time (staying in touch the whole way) and were great about loading the bike into their very large enclosed trailor. The battery wasn't even in the bike and they were more than happy to transport just the same.
They stayed in touch throughout and were friendly, polite, and reliable. I went from being skeptical of the process to very pleased and certainly willing to use them again.