At first I was a little leary using this service and some of the people who were bidding, my experience has been that always ask questions and give someone a chance to explain if they do have some negative remarks(but mostly in the positive still!), Jim from easymovers was able to give what I deemed to be a legitimate explanation and we were able to conduct the transaction, and he met and exceeded all of my expectations, i will definitely use this/his service again in the future!!