Joe from Joeship took the best care possible to ensure that my precious bike got to California from Indiana in perfect condition.He was understanding and professional during a somewhat sticky situation until I could arrange payment from Australia.That is,he trusted me,and delivered my bike to port to catch the boat in the nick of time,while payment was in progress.He has my gratitude and trust as a result,and I will be recommending him to ALL Australian shippers that I know,for future business.Top shelf shipper.Thanks mate.